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Joining, logging in and your account

How to request access or accept an invitation, log in, reset a forgotten password, and use your account page.

Last verified 2 min read

On this page
  1. Joining
  2. Logging in
  3. A forgotten password
  4. Your account page
  5. Who can see what

Everything about your account happens on the site's own pages: Join, Log in, Forgot password, Reset password and Account.

Joining

How you join depends on how the site is set up. Usually it is by invitation:

  1. Request access on the Join page: your name, your e-mail address and a line about what you want to research.
  2. An administrator reviews the request. When it is approved, you receive an e-mail with a personal link, valid for 7 days.
  3. Open the link and create your account: choose a username, the name others see, and a password. Your e-mail address is the one that was approved.

If someone invited you directly, the e-mail's link works the same way. Nothing creates an account for you without your step.

On sites that are open to everyone, the Join page lets you sign up right away and choose a plan. When a site is closed to new members, the Join page says so.

Logging in

Use Log in in the site's top bar, with your username or e-mail address and your password. Password managers and pasting are welcome. After logging in you land where you were going, else in the app.

A forgotten password

  1. On the Log in page, choose Forgot password.
  2. Enter your username or e-mail address. If an account matches, an e-mail with a reset link arrives.
  3. Open the link and choose a new password.

Your account page

SectionWhat you can do
ProfileYour name, the name others see, a short bio and links
E-mailChange your address; the change waits until you confirm it from the new address
PasswordChoose a new password
PreferencesThe app's colour theme, the falling code of the Matrix theme, sounds
PlanYour plan and, for paid plans, Manage billing
SessionsLog out everywhere, on every device
Delete my accountAsk for your account to be deleted

Some sites also give authors and teachers a public profile page; you can switch yours off.

Who can see what

  • Your name appears to the teams of the reviews you are on and in the courses you take.
  • Reviews are private to their teams.
  • Questions you ask the Library's librarian are kept for a limited time so the documentation can improve. See Using the Library.

You never need the software's own admin screens: everything you use is on the site's pages and in the app.

Tags account forgot password invitation join log in password profile request access

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